A second-year analyst at an investment bank was reflecting on what he had learned from his recent experiences on a team working with a client. He wondered what he might have done to improve the outcome and what he should do now. He must decide whether to include his boss in a phone call to an associate on a matter involving the client. Supplements Adam Brooks (B), product 9B04D025 relays the results and Adam Brooks (C), product 9B04D026 provide additional information to the issues of how to function effectively in high-pressure teams of professionals.
