Summary of Frances Frei & Anne Morriss's Uncommon Service

By Everest Media

Release Date: 2022-04-16
Genre: Industries & Professions

Description

Please note: This is a companion version & not the original book. Sample Book Insights: #1 Commerce Bank was founded in 1973 by Vernon Hill, and it became the fastest growing retail bank in America by deciding to be great at some dimensions of service and bad at others. It grew by making carefully chosen and carefully integrated trade-offs.

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