Crucial conversations is a book I will return to repeatedly. It is a treasure throve of skills, mindsets and critical questions to ask myself to have meaningful dialogue. Skills take time to be practiced and develop, it would be a mistake to read this book once assuming that one has internalized everything that has been covered.

I took a class in college based on this book. It was one of the best classes I've ever taken. Before this book I used to shut down when I would get angry. I've learned through this book that the method of shutting down and refusing to talk can be as bad as yelling. Sometimes I still need time to calm down and not shut down, but I'm able to come back to the conversation and work with people, namely my husband. I highly recommend reading this book.