Super insightful and easy to read. Duhigg breaks down what makes conversations actually work at work, in relationships, and everywhere else. Great read for practical,applicable strategies to get better at connecting with people.

I think the principles of the book were fine but the need to use polarizing politicized nonsense to try and illustrate it was a mistake. Trying to absorb the principles that the author is trying to communicate through the noise of misguided ignorant opinions makes it tough to focus on what you can learn from the book.